Radiant Law Director Serena Wallace-Turner took to the stage at the Legal Geek conference with two of HSBC's Associate General Counsels to discuss best practice for getting commoditised legal services up and running quickly and effectively. You can download a transcript of the conversation by clicking on the thumbnail below, to see how HSBC believe in a 'fail fast to learn fast' approach, and what worked best for them to get a service off the ground.
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