Improving Contracts
Knowledge library

"I don't pretend to have all the answers, but the questions are certainly worth thinking about."

We believe in being generous with knowledge. Here's what we've learned through years of providing specialist contracting support.

All
Contracts Projects
Guides
Improving Contracting
Legal Technology
Managed Legal Services
Video & Audio
Organisational Change
Guide to LawTech
Guide to LawTech
Legal Technology
Guides
Everything you've always wanted to know about LawTech but were afraid to ask.
Knowledge management principles
Knowledge management principles
Organisational Change
Turning tacit knowledge into implicit knowledge.
If you're contracting this way, please stop
If you're contracting this way, please stop
Improving Contracting
Are you shooting yourself in the foot with your standard contracts?
Taming contract demand
Taming contract demand
Improving Contracting
Managed Legal Services
Organisational Change
At some point, someone in the business is going to need assistance with a contract. Here's how to control demand spikes.
A framework for legal sourcing
A framework for legal sourcing
Organisational Change
Improving Contracting
How companies are finding the right balance of internal and external support to deliver business value cost-effectively.
Contract capability maturity model
Contract capability maturity model
Improving Contracting
Organisational Change
Our model for how organisations can get better at contracting. You'd pay consultants thousands for this, and we're telling you for free!
Trust, trustworthiness and outsourcing
Trust, trustworthiness and outsourcing
Improving Contracting
Organisational Change
Why contracts are not enough.
Guide to Buying Contract Projects
Guide to Buying Contract Projects
Contracts Projects
Guides
Everything you need to know to ensure your contract review and remediation projects succeed.
The cost of managing contracts
The cost of managing contracts
Improving Contracting
Organisational Change
Managed Legal Services
Estimate the potential savings you could make by changing the way your commercial contracts are supported.
Guide to Buying Managed Legal Services
Guide to Buying Managed Legal Services
Guides
Managed Legal Services
Managed legal services are a great way to supercharge your contracting, but questions abound. Here's the guide you've been waiting for!
On being unreasonable
On being unreasonable
Improving Contracting
Organisational Change
Legal Technology
Until an unreasonable person just goes and 'does it', nothing much will change. Let's start thinking, and behaving, a little differently.
AI and contracting
AI and contracting
Legal Technology
Improving Contracting
AI is mainly a circus to avoid real improvements. Discuss.
On being reasonable
On being reasonable
Improving Contracting
Why we should all be more reasonable (yes, we know we also have an article on being unreasonable ... there's room for both!)
A different road
A different road
Organisational Change
Improving Contracting
We respond to an article on vertically-integrated legal services: the future is here, it's just not evenly distributed.
AI and satisficing
AI and satisficing
Legal Technology
Why yes, we did feel the need to have another crack at how to think about AI. Drums are there to be beaten.
Robots can't surf
Robots can't surf
Improving Contracting
Legal Technology
We discuss two brilliant articles by Olly Buxton and Jeff Carr, and what it is going to take to surf the coming waves of change.
The system strikes back
The system strikes back
Improving Contracting
Legal Technology
Why contract lifecycle management systems (CLMs) are a step backwards in fixing the contracting problem. Yes, we did just say that.
Contract project tips
Contract project tips
Contracts Projects
If contract review projects land on your desk, we have some tips for how to approach them so that you and your team aren't totally swamped.
Mistake #7: Bad incentives
Mistake #7: Bad incentives
Improving Contracting
Organisational Change
Managed Legal Services
Are your incentives driving suboptimal outcomes? Let's take a look.
Mistake #6: Deals are different
Mistake #6: Deals are different
Improving Contracting
Organisational Change
Managed Legal Services
The more of your deals you treat as unique, the harder it will be to find 'the happy path'.
Mistake #5: Robust terms
Mistake #5: Robust terms
Improving Contracting
Organisational Change
Managed Legal Services
This article starts with possibly the best quote ever said about the contracting process. Read on for a joyful takedown of 'robust terms'.
Mistake #4: One more lawyer
Mistake #4: One more lawyer
Improving Contracting
Managed Legal Services
Organisational Change
If expanding the team is your go-to solution rather than getting to the root of problems and making improvements, you're missing out.
Fail fast to learn fast
Fail fast to learn fast
Improving Contracting
Managed Legal Services
Organisational Change
Advice from HSBC's legal team on how to approach putting a managed legal service in place and making it work.
Contract 'overflow' support is a red flag
Contract 'overflow' support is a red flag
Organisational Change
Managed Legal Services
Bringing a supplier in for overflow support of repeatable work is not only bad for the supplier, but also bad for you.
Mistake #3: Legal should stick to the legals
Mistake #3: Legal should stick to the legals
Improving Contracting
Organisational Change
Managed Legal Services
If Legal just sticks to the legals, the business will never be happy and the process will never get better. Ugh.
Mistake #2: Assuming change requires big bangs
Mistake #2: Assuming change requires big bangs
Improving Contracting
Managed Legal Services
Organisational Change
Assuming change requires big bangs is a sure-fire way to get nothing changed. Let’s make it simple.
Mistake #1: no time for the “important, not urgent”
Mistake #1: no time for the “important, not urgent”
Improving Contracting
Managed Legal Services
Organisational Change
Accepting that there is no time to deal with the ‘important, not urgent’ work creates a reactive environment that still hits your team’s capacity.
Guide to Legal Document Automation
Guide to Legal Document Automation
Legal Technology
Guides
Everything you need to know about implementing document automation, including how to avoid the sins of paralysis and perfectionism.
Accelerating Contracting Webinar: Philosophy
Accelerating Contracting Webinar: Philosophy
Improving Contracting
Video & Audio
If you want to accelerate your contracting processes then you're going to need to start thinking radically. Let us explain.
A LawTech Glossary
A LawTech Glossary
Legal Technology
Guides
It's time to slay the legal tech hype. Here's our helpful, and just occasionally mocking, glossary of the terms you need to know.
Guide to Contract Templates
Guide to Contract Templates
Guides
Improving Contracting
Contract templates are the core building block for accelerating contracting. If you haven't got yours in place or want to improve, here's how.
Lawcast: Partnerships vs a Sustainable Future
Lawcast: Partnerships vs a Sustainable Future
Organisational Change
Video & Audio
Alex and Sena discuss the pitfalls of a partnership model, and the reasons behind Radiant's structure.

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