Technology-fueled legal services

AI is a foundational part of legal service delivery. It can improve speed and quality, reduce cost, accelerate the development of lawyers, and provide deeper insight into legal workflows.

We have been actively using AI since our launch in 2011. Our journey began with expert systems built for document automation, and today AI is embedded across the way we work. Our approach combines the development of our own platform, Ray, with broad adoption of generative AI across the firm, including Microsoft Copilot agents integrated within our enterprise Microsoft environment.

Ray focuses on legal workflows where determinism, context, and reliability are critical to producing trustworthy results, areas where generative AI and generic SaaS tools often fall short. These include tasks such as issue spotting, risk reviews, and schedule building.

Radiant has always taken a progressive approach to technology. We therefore recruit lawyers who are comfortable using technology and AI in their daily work and who see these tools as an integral part of modern legal practice. Genuine adoption by our team, using technology to think faster, work smarter, and deliver better outcomes is central to our success.

The platform is designed with enterprise-grade information security and data protection in mind. We are ISO27001 certified and we have a robust Information Security Management System (ISMS) in place.

For more than 15 years, Radiant has invested in bespoke workflow and productivity tools designed to streamline the delivery of legal services. These include advanced document automation, our Remarkable add-ins for efficient redlining and editing in Word, our workflow engine Flow, and our rapidly developing AI platform, Ray.

We place strong emphasis on metrics and developing a deep understanding of how our work is performed and how it can be improved. This is supported by a firm-wide culture of continuous improvement, something our clients experience directly through the way we work with them every day.

Radiant sets high standards for both data protection and information security. We are ISO27001 certified and have a robust Information Security Management System (ISMS) in place. Vulnerabilities to all our web-facing applications are monitored on a continual basis and we conduct annual penetration tests and risk reviews. ISO27001 is a continuous improvement framework and we are committed to this. Read more about policies and controls on our Trust Centre.