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Implementing AI in Legal Teams: Balancing Model Choice, Cost and Process

AI adoption within legal functions is rapidly moving beyond proof-of-concept projects and isolated use cases. As organisations begin embedding AI into day-to-day legal work, the conversation is shifting from possibility to practicality.

The challenge is no longer simply understanding what AI can do. It is mabout making informed decisions about how to use it effectively, sustainably and at scale.

Questions increasingly facing legal leaders include:

  • Which AI model is best suited to different legal tasks?
  • When does a premium model justify the additional investment?
  • How should organisations measure value and return on investment?
  • How can AI be integrated into existing legal workflows without creating unnecessary complexity?
  • How do teams avoid becoming locked into technologies that may quickly evolve or become outdated?

These were some of the key themes explored in Radiant Law's recent webinar with Thomas Sittek, AI Lead at TT International Asset Management, hosted by Johanei Venter, Head of Delivery Operations at Radiant Law.

Drawing on experience implementing AI in highly regulated environments, Thomas shared practical insights on model selection, cost management, workflow design, governance and the organisational foundations required for successful AI adoption.

Here are the key takeaways.

1. Implementation Challenges Have Changed

According to Thomas, one of the most significant developments in recent years has been the emergence of reasoning-capable AI models.

Earlier generations of large language models were heavily dependent on detailed instructions and carefully engineered prompts. Success often depended on how well users could explain exactly what they wanted.

Today's models can reason through problems more holistically. For example, instead of simply updating a clause in a contract, modern reasoning models can:

  • Assess the broader context of the document
  • Identify related definitions that may require amendment
  • Consider downstream impacts
  • Flag potential inconsistencies
  • Suggest additional changes

This shift fundamentally changes how legal teams should think about AI implementation.

The challenge is becoming less about writing perfect prompts and more about ensuring AI has access to the right information, systems and context at the right point in a workflow.

As Thomas explained, organisations should increasingly think of themselves as a landscape of interconnected systems rather than isolated tasks.

2. AI Literacy Is the Foundation of Successful Adoption

One of the strongest themes throughout the discussion was that implementation is primarily an organisational challenge rather than a technical one.

Thomas described what he calls an AI Agility Framework, beginning with AI literacy.

This does not mean lawyers need to become engineers. Instead, teams need a practical understanding of:

  • What AI is and how it works
  • The differences between AI, machine learning and large language models
  • Data privacy considerations
  • Security risks
  • Bias and governance challenges
  • Effective ways to interact with AI systems

The objective is less about technical expertise, and more about, confidence. Teams that understand the technology are more likely to use it responsibly, identify useful opportunities and engage constructively with change.

Importantly, AI literacy also reduces some of the resistance that often accompanies adoption initiatives.

When lawyers understand how the technology supports rather than replaces their work, engagement typically improves.

3. Process Mapping Comes Before Automation

Many organisations rush toward AI solutions before fully understanding how their current processes work. Thomas cautioned against this approach.

Before introducing AI into a workflow, organisations need a clear understanding of:

  • How work is currently completed
  • Which systems are involved
  • Where data originates
  • How information moves between teams
  • Existing bottlenecks and inefficiencies

This becomes especially important in large organisations operating across multiple jurisdictions. The same legal output may be produced differently by teams in different regions.

A workflow designed around one team's process may unintentionally create friction elsewhere.

Process mapping helps organisations identify these differences before implementation begins. It also delivers an additional benefit - the exercise often reveals process issues that have nothing to do with AI at all.

As organisations examine workflows more closely, they frequently discover opportunities for simplification, standardisation and efficiency improvements before introducing any technology.

4. Model Selection Should Be Driven by Risk, Complexity and Economics

One of the most practical sections of the discussion focused on a question many legal teams are currently wrestling with: Which AI model should we use for which task?

Thomas suggested evaluating use cases through three lenses:

Risk
  • How sensitive is the underlying data?
  • Does the task involve confidential, regulated or high-risk information?
Complexity
  • How much reasoning is required?
  • Does the task demand extensive context, interpretation or analysis?
Economics
  • What level of capability is actually necessary?
  • Is a premium model justified?

Not every task requires the most sophisticated model available. Administrative activities can often be nandled by smaller, lower-cost models such as:

  • Drafting emails
  • Calendar management
  • Basic editing
  • Formatting
  • Routine communications

More complex activities may justify the use of more advanced reasoning models, such as:

  • Regulatory research
  • Multi-document analysis
  • Contract review
  • Compliance assessments

The key is aligning capability with business need, rather than defaulting to the most powerful option for every use case.

5. The Real Cost of AI Goes Beyond Licensing

Many organisations focus initially on software licence fees. According to Thomas, this is often the smallest component of the overall investment, and as adoption scales, additional costs emerge. These include:

Model Consumption

Many providers charge based on usage rather than fixed subscription costs. Higher volumes of prompts, larger datasets and more sophisticated models increase spend.

Data Integrations

AI systems frequently need access to:

  • Document repositories
  • Internal knowledge bases
  • Regulatory databases
  • Email systems
  • Contract management platforms

Building and maintaining these connections has its own cost profile.

External Content Sources

Legal teams often rely on external providers such as legal research databases and specialist information services. Connecting these sources may introduce additional licensing requirements.

Time and Change Management

Perhaps most importantly, legal professionals require time to learn. Training, experimentation and adoption all carry operational costs. Successful implementation requires dedicated capacity alongside day-to-day legal responsibilities.

6. Avoid Locking Yourself Into One Vendor

A recurring theme throughout the webinar was flexibility.

The pace of AI development remains exceptionally fast and the model that performs best today may not be the market leader six months from now. For this reason, Thomas encouraged organisations to avoid tightly coupling workflows to individual models wherever possible. Instead,they should aim for architectures that allow providers and models to be swapped relatively easily.

The objective is to maintain optionality. Future flexibility allows legal teams to:

  • Benefit from new developments
  • Control costs
  • Reduce dependency on individual vendors
  • Adapt as model capabilities evolve

In a rapidly changing market, flexibility may become just as important as capability.

7. Success Requires Integration Into Existing Workflows

One of the clearest messages from the session was that AI should not become a separate destination but a part of existing ways of working. Lawyers are unlikely to embrace tools that require them to leave their core applications and repeatedly copy information between systems.

The most effective implementations reduce friction - and this often means integrating AI directly into environments such as:

  • Microsoft Word
  • Outlook
  • Document management systems
  • Knowledge repositories
  • Existing legal workflows

The easier the technology is to access, the more likely adoption becomes.

8. AI Success Depends on Better Systems, Not More Technology

Perhaps the most important lesson from Thomas Sittek's session is that successful AI implementation is rarely about the model itself. The organisations getting real value from AI aren't the ones with the biggest tech budgets or shiniest tools.

They're the ones focused on fundamentals:

  • AI literacy
  • Process transparency
  • Workflow design
  • Data accessibility
  • Thoughtful governance
  • Measurable business outcomes

For legal teams, the next phase of AI adoption is less about experimentation and more about operationalising technology in a sustainable way. That means building legal functions that can confidently evaluate new tools, integrate them into existing processes, manage risks appropriately and continuously improve how legal work is delivered.

This is where many will begin to encounter a broader challenge: not whether AI works, but how to embed it into legal operations, workflows, governance frameworks and service delivery models in a way that creates lasting value. 

The organisations seeing the strongest results are typically those that approach AI as part of a wider legal transformation effort, combining process improvement, operational design and technology implementation to create more scalable, efficient and resilient legal functions.

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